REFUND & CANCELLATION POLICY

The following Terms of Use constitute Admin One Tech Pty. Ltd.’s Billing Policy and apply to all Admin One Tech customers:

Payments

All charges are shown in AUD, payments are to be made in AUD.

Admin One Tech accepts the following types of payment:



Credit Card
(VISA, MasterCard, American Express, Discover, JCB, Diners Club)

Bank Transfer (EFT)

Paypal

All payments are due on the Account Statement Date. The Account Statement Date is the monthly anniversary of the date the account was activated. Providing credit card or bank account information to Admin One Tech means you are authorizing Admin One Tech to automatically charge your credit, debit card or bank account for charges that apply to your account.


We also expect you to directly update, or notifying Admin One Tech, of any modifications to your credit card (including, but not limited to card number, expiration date, billing address, or card status), debit card or bank account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with Admin1's Billing Policy.

Customers not paying by credit card, debit card or direct debit from bank account agree to make payment of their balance due within ten (10) days of the Account Statement Date.

Accounts that are thirty (30) days past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees.

Cancellations


Admin One Tech should receive the cancellation requests at least (30) days prior to the end of your Billing Cycle for dedicated server plans and at least (10) days prior to the end of your Billing Cycle for all other plans. Late submission may result in the automatic renewal of your hosting plan. Admin One Tech is unable to cancel your account effective for a future date. Cancellations become effective on the day processed by Admin One Tech. Admin One Tech will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact Admin One Tech as soon as possible.



No automatic cancellations or plans will be made by Admin One Tech for the problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to Admin One Tech's services. Cancellation of services do not relieve the customer from paying any outstanding balance owed on the account. Admin One Tech reserves the right to cancel any account, at any time, without notice, for any reason Admin One Tech considers appropriate.



All design and development fees paid are non-refundable. The websites hosted by Admin One Tech, per maintenance and hosting agreement are supported to the extent of maintenance of those websites and presentation on the Internet. Information on such websites will be updated without any charge as long as the maintenance and hosting fees are paid. All websites transferred to hosting providers other than Admin One Tech or managed by customers themselves are not subject to any warranties. The customer upon approval of such web site and upload of the same to their hosting server, other than Admin One Tech server, indemnify Admin One Tech from any liability there on. Any changes or upgrades required per sales agreement need to be notified within 24 hours of the delivery to the customer or their designated hosting server. Services are rendered to the satisfaction of the customer.



Further any questions to be contacted info@admin1.biz